If you have any trouble activating your account, please email call (864)656-3494. To double-check that your products are activated correctly, you may open an MS Office application and go to File>Account and you should see the information below displaying that your account is licensed to you: You will need to close any Office applications you have open, and then re-open them. When you open the Office program or suite, you receive the following error message: In Microsoft Office 2013: This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services. Once you have done this, it may automatically open an activation and you will be able to begin using the Office applications. Cause Workaround Status Symptoms Assume that you install the Click-to-Run version of a Microsoft Office program or suite on a terminal server. Put in your and your password (which should be the same one you use for iRoar / Canvas / eduroam, etc.) and click on Sign in. Method 1: Scripted If your computer is on LAWN or off-campus, you must connect to the VPN before performing these steps. It should take you to a Clemson login screen like you see below. If you do not see this pane, open the Access Options dialog box ( Office. If the products are not activated, you should see the following window when you first try to open one of the applications. If you are copying a table, activate one of the options in the Paste Options. Note: If you need to update your version of office, please log into and click Install Office in the upper right corner. To activate Office and begin using the applications, please follow the instructions below: You may also find that it becomes 'not activated' after a computer repair (such as a reimage or hard drive replacement), or after simply being unused for an excessive period of time. When Microsoft Office is first installed, it will not be activated.

This copy of ms office is not activated